Call Center Services

 

LIVE ANSWERING  CALL CENTER SERVICES

Answering Service Clients Testimonials Clients Support

ORDER TAKING & CUSTOMER SERVICE

Through the use of precise advertising response tracking and well trained inbound call center agents, we will help you maximize your sales and streamline your operation. Complete catalog order taking, literature fulfillment, inventory control, and credit card transaction processing services are supported.
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WEBSITE RECEPTIONIST SERVICE

With our Website Receptionist Service we can help you improve customer service satisfaction and increase online sales. We offer full sales and customer support utilizing online chat, email, and telephone web integration tailored to your company’s needs. Learn more

INBOUND CALL CENTER SERVICES

When it comes to delivering a superior website experience to your online customers, AmeriCall has developed the best and most efficient service-centric menu of inbound and outbound Website and Help Desk Services for businesses just like yours.
• Instant Messaging
• VOIP “Click-and-Talk: Software
• Email and trouble-ticket support
• Knowledge Base support
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DEALER LOCATE AND REFERRAL

Whether a location based referral, or a criteria based match, our agents can help your customers connect with you. Our Dealer Locate and Referral Service can even transfer your caller “live”.
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SURVEYS AND CUSTOMER CONTACT

Our outbound call center agents can provide you with valuable marketing and other business intelligence. We can help you take the pulse of current and former customers so you can better focus your objectives or simply build goodwill. Learn more

CLASS, SEMINAR & EVENT REGISTRATION

We can support special events or manage your ongoing class and seminar registration needs. Confirmation calls, letters, and registration packet fulfillment can all be arranged by our staff according to your needs.
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