OUR MISSION

Client Focused – Livebizops focuses on each client partnership by creating a culture within our contact centers that is passionate about emulating our clients’ brand and values.

Integrity – We believe integrity is essential with every relationship that we have. Whether it is with clients, employee to employee, employee to employer, company to vendors, or company to community.

Value Teamwork – Every employee is valued as an import\ant member of the organization which ensures the ongoing daily success of our clients’ mission.

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WHAT WE DO

We provide internal and external help desk functions with a single point of contact for your customers and/or users. We use state-of-the-art technology such as intelligent telephone systems, e-mail, facsimile, and web forms to implement a system of best practice for delivering first level or “Tier 1” helpdesk services and customer support programs.

We develop and maintain best practices in a knowledge base and are available to assist you to resolve repeatable problems quickly.

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WHO WE ARE

Today’s contact center is widely recognized as a critical business function. It represents the ears of the organization, collecting valuable customer data that can lead to overall business improvement and increased customer satisfaction. Consequently, organizations don’t want to hand over their contact center operations to just any company. Nor do many want to hand over the entire operation.

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